AWKN.

Support

Last updated October 9, 2026

Write to awkn.support@gmail.com. A person reads every message and answers. Tell us what you were doing, what you expected, and what happened instead. A screenshot helps.

Your subscription

AWKN is sold through Apple. To change or cancel your plan: open the Settings app on your iPhone, tap your name, then Subscriptions, then AWKN. In AWKN, Settings, then Manage subscription, takes you to the same place.

Paid on another iPhone, or reinstalled the app? Tap Restore on the plans screen, or Restore purchases in Settings. Your plan comes back to the Apple ID that bought it.

Refunds are handled by Apple, not by us. Ask for one at reportaproblem.apple.com.

Signing in

AWKN signs in with Apple or Google. Use the same one each time: each opens its own account.

If you chose Hide My Email with Apple, we only see Apple's relay address. Write to us from any address and tell us that one, so we can find your account.

Reminders

Reminders are set in AWKN, Settings, Notifications. If none arrive, check that notifications for AWKN are on in the iPhone's Settings app.

Your data

Export your journal: in AWKN, Settings, then Export.

Delete your account and everything in it: Settings, then Delete your account. This cannot be undone. It does not cancel an Apple subscription; cancel that in your Apple account first.

Apple Health is optional. Disconnect it in Settings at any time; its data is then deleted from our servers.

If you are in danger

AWKN is not an emergency service. If you are in danger or thinking about harming yourself, call your local emergency number or a crisis line now. In the United States, call or text 988.